Frequently Asked Questions

Everything you need to know about your CODAGE Paris experience.

How can I determine which CODAGE serum is right for my skin?

We recommend using our digital 'Skin Diagnosis' tool or consulting our Nutri-Elements table. Each serum is formulated with specific active ingredients to target unique skin concerns such as hydration, aging, or radiance.

Where are CODAGE Paris products manufactured?

All our products are formulated and manufactured in our own laboratory located in the South of France, ensuring the highest standards of French pharmaceutical quality and craftsmanship.

What are your international shipping rates and delivery times?

We ship worldwide. Orders within Europe typically arrive in 2-4 business days, while international shipping takes 5-10 business days. Shipping is complimentary on orders above a specific threshold, which varies by region.

Are your products suitable for sensitive skin?

Yes, our formulas are developed to be clean, vegan, and cruelty-free. We exclude parabens, phthalates, and harsh chemicals to ensure compatibility with even the most sensitive skin types.

What is your return policy for online orders?

We accept returns of unopened and unused products in their original packaging within 14 days of delivery. Please contact our customer service team to initiate the return process.

Can I customize my own skincare routine?

Absolutely. CODAGE is built on the heritage of the traditional apothecary. You can layer our serums (Mix & Match) to create a bespoke routine that addresses multiple skin needs simultaneously.