Returns & Exchanges

At CODAGE Paris, we want you to be completely satisfied with your skincare ritual. If you are not happy with your purchase, you may return unopened and unused products in their original packaging within 14 days of receipt.

1

Initiate Your Request

Contact our Customer Service team via our online form or email with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Place the unused items in their original boxes and ensure they are securely packed to prevent damage during transit.

3

Ship the Items

Affix the provided return label or ship the parcel using a tracked service to our laboratory in France.

4

Receive Your Refund

Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing